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If you are a patient and have QUESTIONS ABOUT YOUR BILL, click here.

Patient- and Practice- Friendly Billing

PathGroup is committed to providing a streamlined billing experience for hospitals, physician practices and patients alike. Our primary goal is to offer a superior billing service and continually improve our quality.

• We accept all insurances
• PathGroup maintains preferred provider status with an extensive nationally contracted payer list, including Aetna, CIGNA, Humana, BlueCross BlueShield-BlueCard
• We maintain extensive contracts with local and regional insurance plans
• Uninsured/Self-Pay Patients are billed at a discounted rate

In-House Managed Care Team

PathGroup maintains contracts with over 400 Managed Care Organizations. In addition, we provide our clients with a dedicated team of knowledgeable staff to assist navigating the billing of claims through Managed Care. PathGroup will accept every insurance and bill patients in accordance with appropriate legal guidelines.  Every effort is made to provide patients with a hassle-free experience, keeping their best interest in mind.

Dedicated Billing Staff

Our Business Office provides clients and patients with a direct customer service professional who will research and respond to all billing inquiries in a timely, accurate, and friendly manner. Our team is specially trained to help clients and patients with all billing questions—including complex billing issues that require research and
follow-up.

Hours of Operation:

Patient Billing Customer Service (regarding patient statements)
Monday through Thursday – 7:00 a.m. to 5:30 p.m. CST
Friday – 7:00 a.m. to 4:00 p.m. CST
PathGroup 855-627-4002

Client Billing Customer Service (regarding client statements)
Monday through Friday– 8:00 a.m. to 2:30 p.m. CST
866-728-4435 / 615-221-4463